Complaints

The Commission accepts complaints submitted on the form below, or you may submit the Complaint form by mail or email.  File size limitations may prevent receipt of emails with large attachments.  The Commission can receive attachments up to 25MB.

Anonymous complaints are only investigated if the consuming public has been harmed in some way or if there is a significant threat of harm to the consuming public. 

The Commission has authority to take disciplinary action against a licensee, including imposition of fines, suspending, revoking, restricting or conditioning of a license, continuing education or public censure.

Investigations

Upon receipt of a complaint, the Commission will issue an acknowledgement letter confirming receipt and, if an investigation is opened, requesting any additional information which might be required for the investigation. Responses to the Commission's requests for information and documents should be made promptly.

The Commission is unable to provide information regarding the status of complaints or investigations. The investigation process can be lengthy and may take many months or years, depending on the nature and complexity of the matter.

Real Estate Recovery Fund

The Commission administers the real estate recovery fund, which is designed to reimburse persons who suffer monetary damages due to the actions of real estate licensees in the sale of real estate or leasing of commercial property. A claimant must have obtained a final court judgment against a Kansas licensee and be unable to collect the judgment before a claim can be made against the recovery fund. An order of payment from the fund must be issued by a Kansas district court before a claim can be paid out of the recovery fund.

Payments for claims arising out of the same transaction are limited to $15,000, regardless of the number of claimants or parcels of real estate involved in the transaction. For additional information on qualified parties, limitations or conditions, see K.S.A. 58-3066, et seq.

Complaint Form

Contact Information

Person Making the Complaint
Individual Against Whom Complaint is Made

Explanation of Complaint

Please explain in detail the nature of your complaint.
Please include any supporting documentation you may have.
Attachments
Do you wish to be contacted by the Commission regarding the outcome of the complaint?